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Customer Care

At FERROLIGHT, we take pride in the fact that all of our light objects are designed and assembled in our very own studio.
Each piece is crafted with care and attention to detail so that you can be sure you're receiving a high-quality product that will last for years to come.

To ensure that your quotation / quotes order is processed as smoothly as possible, we kindly ask that you send your order(s) to
Once we receive your order, we'll send you a confirmation email to let you know that we've received it and are working on your order.
Please check this confirmation within 3 working days and report any changes if necessary.

We also recommend that your emails regarding quotations / orders (placed or not) are send to, this will prevent any delays regarding the order / communication process.

We believe in transparency and want to keep you informed every step of the way.

Please note that the prices mentioned on our website do not include shipping, handling, or import charges. However, we are happy to provide you with a quote for shipping and handling upon request.

At FERROLIGHT, we stand behind our products and are proud to offer a 5-year warranty on all of our light objects.
This ensures that you can enjoy your new light for years to come with the peace of mind that you're covered if anything goes wrong. see warranty

We hope you'll choose FERROLIGHT for your lighting needs and look forward to providing you with exceptional service and high-quality products.

FERROLIGHT delivers all light objects with a 5-year warranty.