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Customer Care

All of our light objects are designed and assembled in our own studio.
Therefore, your order will be taken into production after having received payment.

Order process
For processing your order as smoothly as possible, please send your order(s) to will receive a confirmation by email.

As soon as your order is ready for shipping, an email with a Track&Trace code will be sent to you.:

Shipping & handling charges
Prices mentioned are excluding shipping, handling and import charges. Shipping & Handling charges are on request.

All prices mentioned on this website are not bound by typing errors.

FERROLIGHT Design B.V. delivers all light objects with a 5-year warranty.